Leasing Professional - FCI Residential

SEFAA Career Center ,

Leasing Professional - FCI Residential 

Position Description: Responsible for the leasing process from the introduction to the resident taking occupancy and maintaining diligent communication throughout the resident’s tenancy. Interacts directly with prospective and current residents to achieve maximum occupancy.


  • Sell property’s products and services to prospects.
  • Maintain thorough product knowledge of the property, sister properties and competitors
  • Assist manager in developing and implementing effective marketing strategies to increase property traffic and internet leads
  • Convert phone calls to tours, property tours to leases and internet leads to tours and/or leases
  • Ensure guest cards are complete, entered into the property management software and follow up is completed for prospects
  • Ensure leasing office, tour path, model apartment, vacant apartments, amenities and general curb appeal of community is pleasing to all 5 senses and is impeccably clean, if necessary spot clean to maintain the high standard of which FCI will become synonymous for
  • Develop and maintain first-class customer service relationships with prospects and residents
  • Manage and resolve resident concerns
  • Monitor work orders and constantly communicate with maintenance staff to ensure a 24-hour guarantee
  • Plan, organize and conduct resident functions as needed and as directed by the Property Manager
  • Accurately prepare and be thoroughly knowledgeable with all lease-related paperwork, from the application process through move out. This includes processing applications, preparing move-in information, lease files, renewal letters and renewal lease, completing move out requests, and any other forms utilized as they relate to leasing and resident relations.
  • General clerical assistance including but not limited to answering phones, taking messages, managing the facilities/work orders in the property management software, filing and ordering office supplies
  • Participate in outreach marketing activities on a regular basis to obtain prospective residents
  • Advise residents of referral program (if permitted)
  • Assist in placing, removing/updating banners, balloons, bandit signs, A-frame signs, flags etc.
  • Distribute newsletters, pamphlets, flyers etc.
  • Conduct Market Surveys and shop competitive communities



  • Self-starter, who takes initiative, works well independently
  • Sound technical skills, analytical ability, good judgment and strong operational focus
  • Ability to establish credibility throughout the organization with both management and employees
  • Ability to coordinate and perform multiple projects simultaneously
  • The ability to organize and prioritize workload is essential
  • Full understanding and knowledge of basic accounting
  • Integrity, Collaboration, and Enthusiasm
  • Drive and Creativity
  • Strong professionalism, communication, and “people skills”
  • Superior sales skills, verbal, math, and reasoning skills
  • Well organized with the ability to prioritize and multi-task
  • Must possess attention to detail
  • Team-oriented with the ability to work independently on occasion
  • Computer skills, Microsoft Word, and knowledge of Internet, Email, and Social Media as it pertains to marketing the community


Position Requirements:

  • High School diploma or general education degree (GED) preferred but not required.
  • English required (bi-lingual a plus)

Application Instructions & Contact Information: https://careers.fcc-asrgroup.com/job/Delray-Beach-Leasing-Professional-FL-33444/622994501/?locale=en_US