Senior Service Manager - Mill Creek Residential

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Senior Service Manager - Mill Creek Residential

Modera Metro Dadeland

Modera Metro Dadeland, built in 2017, is a mixed-use community offering 861 apartment homes in a fresh addition to one of Miami's most vibrant, well-connected communities. Situated at 8215 SW 72nd Avenue, the community benefits from a prime location in close proximity to the major thoroughfares of the city, including U.S. 1, Palmetto Express Way and Snapper Creek Expressway. The community is walking distance to the Dadeland North Metrorail station.

About This Role

Not your ordinary Service or Maintenance Manager job.......! This Senior Service Manager will have multi-site responsibility and work closely with the guys on our Construction Team to deliver the next phase of development at Modera Metro Dadeland. Budget and project management experience is an absolute must have for this role. Additionally, as a Senior Service Manager, you will assist with maintaining the physical condition and appearance of multiple communities. This positions is responsible for managing routine work and preventative maintenance of physical features of the building(s), including, but not limited to, HVAC, electrical, plumbing, carpentry, major appliances and amenities. You will also be expected to anticipate and evaluate potential problems then proactively manage their solutions. You will be expected to consistently strives to maintain the highest level of attention to the operational needs of the community. Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects.


  • HVAC Certification required. CAMT and CPO preferred.
  • High School diploma or equivalent (GED) preferred.
  • 5+ year’s multi-family property management or other building maintenance experience performing duties as a Service Manager.
  • Must have 3-5 years of maintenance staff’s supervisory experience.
  • Champion the Mill Creek Brand Promise, Core Values, Service Standards and Manifesto.
  • Able to effectively communication (verbal and written), as well as read container labels.
  • Valid State Issued Driver License and automobile insurance.
  • Able to accurately perform measurements and basic math.
  • General computer skills in Microsoft Office and property management based software.
  • Be able to safely use chemicals, paint, and general cleaning supplies.

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