Certified Apartment Portfolio Supervisor

Earning your CAPS takes you to the next level in property management. It fast-tracks your career advancement and your corresponding earning potential.

You will learn:

Recruiting high-performing employees
Employee performance, engagement, and retention
Minimizing conflict through stakeholder communications
Ethical behavior and conflicts of interest
Annual operating budgets and owner performance objectives
Property and portfolio results
Due diligence process
Property takeover process
Capital improvement plans
Managing risk through inspections, follow-up procedures, and incident reporting compliance
Minimizing legal risk and liability
Regulatory agency oversight of assisted housing
Analyzing property performance data to inform action
Management agreements
Evaluating and reporting property performance using key performance indicator

Requirements:

To obtain the CAPS credential, candidates must complete the following:

Minimum of 24 months employment as a multi-site supervisor OR be a CAM in good standing with 24 months employment as an apartment manager.
Successful completion of all CAPS course work (totaling 40 hours)
Pass the CAPS exam within six (6) months of declaring candidacy

Interested in Becoming a Premier Education Partner?
Email partnerships@sefaa.org or click here for more information.

NOTE:

The format of all NAAEI credential exams has changed. All NAAEI exams are now proctored. This new policy means that credential candidates must take their exams either onsite at a SEFAA testing facility with a trained and qualified affiliate proctor, or on their own computers via live online proctoring (LOP).

In addition, both the CAM and CAPS programs now feature a one-part exam. Because of this change, all current CAM and CAPS candidates who need to take or retake their exams have been issued a new exam eligibility code to direct them to the new version of the exam. Any previously generated CAM or CAPS code will no longer work to schedule an exam. Please contact SEFAA to receive new codes for CAM and CAPS exams. The new exam codes will be linked on the dashboard to the CAM Comprehensive Exam or the CAPS Comprehensive Exam.

The eligibility codes for the NALP, CAMT, CAPS, and IROP exams have not changed; however, candidates for these credentials must now log onto the Castle scheduling site to schedule their exams.

Advance notice is not required to schedule exams being taken via LOP. Candidates who are rescheduling their canceled or failed exams will follow the same scheduling instructions. Retake and reschedule fees have increased, they are as follows:

Fees to retake a failed exam are as follows:

CAM and CAPS -- $100
CAS, IROP -- $60
CAMT -- $55
NALP -- $50
Micro-credentials -- $50

These fees will be charged to the candidate upon login to the scheduling site. The seven-day waiting period between exam retakes remains in effect.