Certificate for Apartment Portfolio Supervisors (CAPS v2)

Must attend all dates

Class is 9:00am - 5:00pm each day (see right side of screen)

This is the class only; test is not scheduled within these dates. Test to be taken on student's own accord; first exam occurrence fee included.

CAPS FLYER/ OVERVIEW

NAA Candidate Handbook & FAQ

Certificate for Apartment Portfolio Supervisors (CAPS v2)

Earning your CAPS takes you to the next level in property management. It fast-tracks your career advancement and your corresponding earning potential.

You'll learn about:

• Recruiting high-performing employees
• Employee performance, engagement, and retention
• Minimizing conflict through stakeholder communications
• Ethical behavior and conflicts of interest
• Annual operating budgets and owner performance objectives
• Property and portfolio results
• Due diligence process
• Property takeover process
• Capital improvement plans
• Managing risk through inspections, follow-up procedures, and incident reporting compliance
• Minimizing legal risk and liability
• Regulatory agency oversight of assisted housing
• Analyzing property performance data to inform action
• Management agreements
• Evaluating and reporting property performance using key performance indicators

Requirements:

To obtain the CAPS credential, candidates must complete the following:

• Minimum of 24 months employment as a multi-site supervisor OR be a CAM in good standing with 24 months employment as an apartment manager.
• Successful completion of all CAPS course work (totaling 40 hours)
• Pass the CAPS exam within six (6) months of declaring candidacy
• Fees to retake a failed CAPS exam are $100.00

Note: Available as an in-person course only. 

Meet your Instructor:

Marci French, CAM, CAPS, NAAEI Senior Faculty

Chief Facilitator, French's Leadership Solutions

Vice President, Asset Management, HRG Asset Management

Scholarships

The South East Florida Apartment Association is pleased to present our SEFAA Scholarship opportunity for multifamily professionals interested in earning their NAAEI credentials. Click on the button below and complete the form to be considered for this scholarship!

Apply for a SEFAA Scholarship 

For any questions, please email events@sefaa.org

*Event prices, dates, and location are subject to change

CANCELLATION POLICY: Cancellations and No-Shows are still responsible for payment. If you cannot attend the event, please note that your registration is transferable for the same event. For transfers/ replacements to the original registration, the SEFAA Office must be notified 24 hours prior to event start (48 hours for Signature Events: Volleyball Tournament, Trade Show, Circle of Excellence) by calling the office at 561-447-0696 or emailing events@sefaa.org to prevent double billing. Attendees may present the name of the registrant being replaced at check-in; however prevention of double billing cannot be guaranteed when transfers are made on-site.

Accounts Receivables: If your account is past due 60 or more days, you will not be able to register for any of our upcoming programs, seminars or educational events until your account is brought up to current. Account can be brought current through Member Compass or calling the SEFAA office at 561-447-0696.

Photo & Video Consent: Registration, participation, and/or attendance at any SEFAA event grants full permission to SEFAA to use and distribute any images, videos, and/or audio of you captured at our event for the purposes of event documentation, media coverage, or future promotion. Photographs and/or videos may be published on SEFAA’s website, social media or in other digital/printed publications. If you have any disagreement with this policy, written notice must be sent via email to events@sefaa.org.